If you use through Surety, it is also possible for remote commands to be sent to remove the above information from panel programming. If a local power cycle is not performed after making changes, the phone line failure message eventually appears again.

To ensure these settings take effect, it is required to perform a local power cycle of the panel after clearing the monitoring station information. Power-cycle the panel locally to ensure these settings take effect.Once the screen shows 0, press to save and exit. Verify that it is set to 0 for no monitoring.

Enter Location by pressing for System timers.Enter Location by pressing for System reporting, operation, and siren options.Enter Location by pressing for Phone 3 communicator format.Enter Location by pressing for Phone 2 communicator format.Enter Location by pressing for Phone 1 communicator format.To clear a Phone Line Failure on an Interlogix NX panel locally:

If this is the case, location 2 (i.e., feature 2 on a touchscreen keypad) is where this information is kept in the panel.

If there is not a phone line attached to the panel, it is required to remove the monitoring station information programmed in the panel since the information is stored in the module instead.

If is the primary means of communication and there is no phone line connected to the panel, the monitoring station information and settings need to be deleted from the panel programming, this is typically the cause for the trouble condition. The Panel Phone Line Failure trouble condition indicates the panel’s attempts to dial out using the phone line were unsuccessful.

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